Returns & Exchanges Policy
At Fasteners Inc, we stand behind the quality of our industrial hardware and offer a 30-day return window for items in their original, unused condition. Please ensure all bulk quantities are complete and in their original packaging to qualify for a full refund.
Initiate Your Request
Log into your account portal or contact our support team with your order number to request a Return Merchandise Authorization (RMA).
Secure Packaging
Place the fasteners and hardware back into their original boxes, ensuring they are securely packed to prevent damage during transit.
Affix Shipping Label
Print the provided prepaid return label and attach it clearly to the outside of your shipping container, covering any previous markings.
Inspection and Refund
Once our warehouse team verifies the item counts and specifications, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing